Jair Clarke
Former Independent Director
Jair Clarke carries an RS Index score of 48 out of 100 — Constructed Persona. Low RS scores reflect a documented gap between projected identity and verifiable reality, based on public records, regulatory filings, and franchise relations history. Under standard coalition monitoring.
Background
Independent Director at Xponential Fitness. CTO at Disney. Brings expertise in technology platforms, digital infrastructure, and data operations. Critical context: franchise owners across multiple Xponential brands specifically cited technology platforms — POS systems, member management tools, booking infrastructure — as areas where corporate promises in FDDs fell significantly short of what was delivered. Clarke's presence on the board as the technology governance voice means he holds direct accountability for whether the tech infrastructure failures documented in franchise owner complaints are being addressed.
RS Index Analysis
RS = ((O + C + I) / 30) × 100 = 48.3Clarke serves as a technology-focused independent director. Franchisee complaints consistently cited XPO's technology platform (ClubReady/Xplor) as a core component of the FDD misrepresentation — the promised tech infrastructure did not match the delivered product. The technology director's governance function includes overseeing tech platform delivery.
Clarke's 'technology governance' role is consistent in form but the specific technology being governed (the franchise management platform) is documented as a source of franchisee harm. This creates a specific gap between tech oversight identity and tech delivery outcomes.
Active director through April 2026 and current FTC consent order period. Technology compliance requirements are part of the consent order's ongoing obligations.
Protected Asset — the technology director's governance function provides a nominal oversight layer without changing the documented tech platform outcomes that franchisees experienced. Shielded by standard board fiduciary protections.
RS Index — Audit Glitches
1 documentedTechnology platform governance: Clarke oversees technology strategy as a director — the ClubReady/Xplor platform under his governance oversight is documented by coalition members as underperforming relative to FDD technology representations. Source: Coalition franchisee testimony; FDD technology provisions.
Documented Events
1 on recordJair Clarke resigned from the Xponential Fitness board effective April 6, 2026 alongside Bruce Haase and Chelsea Grayson. Clarke served as the technology governance director during a period when franchise owners across multiple XPO brands documented technology platform failures — POS systems, member management tools, booking infrastructure — as core areas where FDD representations fell short of delivered reality. His departure does not resolve the documented accountability record.
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