How the Accountability Matrix Works

The XPO Accountability Matrix is a structured public index of every organizational actor connected to the Xponential Fitness franchise fraud case — brands, executives, lenders, law firms, regulators, and investors — built from public records, federal filings, and verified coalition evidence.

No private information is published. All profiles reference public work-related conduct and documented events only.

The RS Index

Reality Score — the coalition's accountability rating system

The RS Index (Reality Score) is a 0–100 accountability rating assigned to entities in the matrix. Higher scores indicate greater verified authenticity and accountability. The index measures how well an entity's public conduct aligns with documented facts — regulatory filings, franchise owner harm, legal exposure, compliance record, and transparency.

The RS Index is a three-dimensional score. Each entity is evaluated across three dimensions:

O
Ordinaries

How consistent is the entity's conduct with ordinary, expected, publicly stated obligations? Regulatory compliance, franchise rule adherence, FDD accuracy, and documented promises kept.

C
Consistency

Does the entity's public record match its stated identity over time? Pattern of conduct across multiple events — public statements vs. documented actions, disclosures vs. reality.

I
Immediacy

Is the entity's current accountability exposure present and active? Recent enforcement action, live litigation, active SBA defaults, or unresolved franchise harm count here.

RS = ((O + C + I) / 30) × 100

Each dimension is scored 0–10. The formula produces a 0–100 index. Scores are assigned by coalition review of public records: FDD filings, FTC enforcement actions, SEC disclosures, court records, and verified franchise owner testimony. Scores are updated as new evidence enters the public record.

Not all entities have RS scores yet. Entities with insufficient public record display "RS Pending" — they are still tracked and monitored, but scored only when documentation supports a methodologically defensible rating.

90 – 100
Verified Authentic

Exceptionally strong documented record of transparency, accountability, and institutional integrity.

75 – 89
Substantially Real

Mostly consistent public record with minor gaps. Accountability conduct is generally verifiable.

55 – 74
Mixed Signal

Notable inconsistencies or documented compliance gaps. Active monitoring warranted.

30 – 54
Constructed Persona

Material documented failures in transparency, regulatory compliance, or franchise obligations.

0 – 29
Narrative Asset

Severe documented record of harm. Regulatory action, franchise fraud, or systematic concealment confirmed. Coalition priority target.

Entity Categories

Eight categories capture the full accountability network

XPO Core BrandsView in Matrix →

The 5 brands Xponential kept after the 2025 "Focus on the Core" restructuring.

Club Pilates, Pure Barre, StretchLab, YogaSix, and BFT (Body Fit Training) remain under direct XPO ownership. These brands are the subject of the March 2026 FTC consent order (Case No. 8:26-CV-00610) covering deceptive FDD disclosures, Item 20 omissions, and misrepresented build-out timelines. Each brand receives an RS Index score reflecting documented accountability risk across franchise relations, regulatory compliance, and transparency.

Extraordinary BrandsView in Matrix →

Four brands divested from XPO in 2025 — CycleBar, Rumble, Row House, AKT — plus divested Lindora.

Extraordinary Brands LLC acquired CycleBar, Rumble Boxing, Row House, and AKT from Xponential in 2025. Lindora was sold separately to Next Health Management Group. The divestiture allows XPO to report improved portfolio metrics — but franchisees of these brands remain legally exposed for harm that occurred under XPO ownership. COO Katy Richardson publicly admitted in January 2026 that many acquired studios were 30–50% too large for their modality, confirming that the original build-out plan sold to franchisees was structurally flawed.

Executives, board members, brand presidents, and founders with documented roles in the XPO ecosystem.

Every person tracked in the matrix held a documented organizational role during the period of alleged misconduct. No private individuals are listed. RS Index scores for persons reflect accountability risk based on their decisions, tenure, and proximity to documented events — including FDD oversight, franchise sales practices, IPO communications, and post-consent order conduct. Coalition members identify executives responsible for specific harm to their franchise investment.

Banks and lenders that financed XPO franchise units through SBA 7(a) loans.

SBA lenders approved franchise loans based on FDD disclosures the FTC has formally found to be deceptive. Lender exposure is tracked because many coalition members are simultaneously battling loan default and franchise failure — situations created by the same misrepresented financial projections. The SBA Franchisor Certification requirement (effective June 30, 2026) may render XPO brands ineligible for new SBA loans, adding pressure to an already stressed lender portfolio. Coalition members facing SBA default should reference the FTC consent order (Case No. 8:26-CV-00610) as evidence of fraudulent inducement.

Private equity and institutional holders with significant ownership or control over XPO.

The coalition tracks financial actors whose ownership decisions and capital structures shaped the franchise model. Private equity involvement in franchising creates an incentive structure that prioritizes franchise fee volume over franchisee success — a dynamic documented extensively in the XPO case. H&W Investco (founded by Chairman Mark Grabowski) received fresh equity grants even after the FTC consent order, demonstrating that insider compensation continued while franchise owner harm remained unaddressed.

Plaintiff firms with active class action investigations against Xponential Fitness (XPOF).

Six securities class action firms are tracked with active investigations or lawsuits targeting XPOF on behalf of investors who suffered losses tied to alleged misrepresentations during the franchise growth period. Each firm's coalition record includes their case focus, the period of alleged harm, and named defendants where disclosed. Listing here is informational only — the XPO Accountability Coalition does not endorse or represent any firm.

Federal agencies that have taken enforcement action touching the XPO franchise ecosystem.

The Federal Trade Commission (FTC) issued a $17M consent order against Xponential Fitness on March 18, 2026, formally finding violations of the Franchise Rule (16 CFR Part 436). The Small Business Administration (SBA) is reinstating its Franchise Directory with a Franchisor Certification requirement effective June 30, 2026 — a process XPO may fail given the active consent order. Both agencies' filings serve as primary source evidence for franchise owner claims.

Franchise BrokersView in Matrix →

Brokers who facilitated XPO franchise sales, often earning commissions from the same leads they steered.

Franchise brokers operate on commission structures paid by franchisors — creating an inherent conflict of interest when presenting financial projections to prospective buyers. Brokers who placed clients into XPO franchise systems using the same deceptive FDD materials cited in the FTC consent order are tracked as part of the accountability network. The coalition maintains records of documented broker conduct to support due diligence for prospective buyers and legal claims for affected owners.

Entity Archetypes

Structural classification used alongside RS scoring

Every scored entity is assigned an archetype — a structural classification that describes the entity's role in the accountability ecosystem, independent of (but correlated with) their RS score. Archetypes are determined by analysis of conduct patterns, institutional position, and relationship to documented harm. They are not user-selectable and are not based on self-identification.

Targeted Insurgent

Entities actively working against the system causing harm — plaintiff law firms, regulators filing enforcement action, whistleblower-aligned investigators. High RS.

System Builder

Passive institutional actors — index funds, index lenders — whose capital provides structural legitimacy without direct operational involvement.

Loyalty Avatar

Operators and mid-level executives who carry out directives within the system. Complicity is structural, not necessarily deliberate.

Protected Asset

Core executives shielded by corporate structure and PR infrastructure. Accountability is actively suppressed despite documented exposure.

Signal Noise

Brands or persons with high public visibility but low verified authenticity. Narrative is constructed and separable from documented reality.

Controlled Opposition

Actors who appear to challenge the system but ultimately reinforce it — legitimizing harmful structures without effective accountability.

Unassigned

Insufficient public record to classify. RS is pending further evidence sourcing.

Monitoring Levels

How coalition attention is prioritized

Priority Target

RS score below 30. Severe documented record. Flagged for intensive coalition review and active evidence building.

Active Monitoring

RS score below 55, or documented events on record. Coalition is actively tracking conduct and new developments.

Standard Monitoring

No RS score assigned yet or minimal current record. Under baseline observation.

What We Track

Tracked
  • Public federal enforcement filings (FTC, SEC, SBA)
  • Verified FDD disclosures and Item 19/20 omissions
  • Court filings and class action announcements
  • Public SEC disclosures and executive compensation records
  • Coalition-gathered and verified franchise owner testimony (named, work-related)
  • SBA default data by brand and lender
  • Documented studio closures from public FDD data
  • Corporate press releases and public statements
  • Media coverage from credible public outlets
Not Tracked
  • Private personal information unrelated to professional conduct
  • Anonymous or unverified allegations
  • Medical, financial, or personal private data
  • Internal communications not entered into public record
  • Social media posts not connected to documented events
  • Information from whistleblowers without corroborating sources
  • Legal speculation or untested theories

The Legal Foundation

The XPO Accountability Matrix is anchored to a documented federal enforcement record. On March 18, 2026, the Federal Trade Commission issued a $17 million consent order against Xponential Fitness Inc. (Case No. 8:26-CV-00610) for violations of the Franchise Rule (16 CFR Part 436).

The FTC's formal findings include:

  • Item 20 omissions — intentional removal of terminated and ceased franchisees from required disclosure lists, preventing prospective buyers from contacting prior owners
  • Disconnected contact information — providing dead or inaccurate contacts for former franchisees to block due diligence
  • Build-out timeline fraud — representing studio opening timelines as 6 months when the documented reality averaged 12.8 months — creating "Rent Hell" for franchisees paying loan interest and lease obligations before earning a single dollar
  • Ghost licenses — 30.2% of all North American licenses sold are currently inactive, representing units sold but never opened or already closed

This consent order provides the legal foundation for franchise owner claims of fraudulent inducement, SBA loan renegotiation arguments, and securities investor class action participation.

View FTC Profile →Legal Filings →

See the Full Matrix

Every entity is indexed with their full accountability record, documented events, and RS Index score.